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	<title>Comments on: JIRA drama</title>
	<atom:link href="http://www.lexneva.name/blog/2007/11/25/jira-drama/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/</link>
	<description>blog of Lex Neva in Second Life</description>
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		<title>By: lex</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1464</link>
		<dc:creator>lex</dc:creator>
		<pubDate>Fri, 30 Nov 2007 02:59:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1464</guid>
		<description>Hi, Alyx!

You know, the problem with making a suggestion like that is that Prok might just take us up on it :P HE might think it&#039;s great that JIRA becomes a bastion of free speech and sticking-it-to-the-man, but it would become utterly useless for anything BUT that, within a few days :P</description>
		<content:encoded><![CDATA[<p>Hi, Alyx!</p>
<p>You know, the problem with making a suggestion like that is that Prok might just take us up on it :P HE might think it&#8217;s great that JIRA becomes a bastion of free speech and sticking-it-to-the-man, but it would become utterly useless for anything BUT that, within a few days :P</p>
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		<title>By: Alyx Sands</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1463</link>
		<dc:creator>Alyx Sands</dc:creator>
		<pubDate>Fri, 30 Nov 2007 01:03:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1463</guid>
		<description>Thanks for your insightful words, Lex-now I know what&#039;s wrong with *me* -

&quot;I am not normal&quot;! ;)

I still think the &quot;self-cleaning&quot; mechanism JIRA has with a techie user base is pretty good. Proky&#039;s rants and conspiracy theories aside, this JIRA *needs* knowledgeable people to do the cleaning-if being a good organiser and knowing about the inside workings of SL automatically makes you a conspirator, I wonder what Proky would do if you all just *left*. Heh.</description>
		<content:encoded><![CDATA[<p>Thanks for your insightful words, Lex-now I know what&#8217;s wrong with *me* -</p>
<p>&#8220;I am not normal&#8221;! ;)</p>
<p>I still think the &#8220;self-cleaning&#8221; mechanism JIRA has with a techie user base is pretty good. Proky&#8217;s rants and conspiracy theories aside, this JIRA *needs* knowledgeable people to do the cleaning-if being a good organiser and knowing about the inside workings of SL automatically makes you a conspirator, I wonder what Proky would do if you all just *left*. Heh.</p>
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		<title>By: Rob Lanphier (Rob Linden)</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1458</link>
		<dc:creator>Rob Lanphier (Rob Linden)</dc:creator>
		<pubDate>Thu, 29 Nov 2007 07:26:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1458</guid>
		<description>I&#039;ll repeat what I said in my private reply:   Thanks for the detailed note, and for all of your help on JIRA.  Your help there is greatly appreciated, and you certainly have nothing to apologize for.

You do a great job of leading by example, and I hope others follow it.  With respect to greater Linden involvement in PJIRA, I think that will come.  It&#039;s certainly something I&#039;ve been a strong advocate for.  One obstacle is the relative newness of the system as well as reliability problems that just don&#039;t rear their head as much with a private install.  There are cultural issues as well that will just take time to get people used to, especially with the help of patient advocacy like this.  These are all things that will improve over time.

With respect to policy clarifications, that&#039;s on my todo list.  At the risk of sounding like I&#039;m making a joke here, please assign a JIRA task to me to make sure it&#039;s documented somewhere, highlighting the areas that need clarification.  A JIRA task is about as good a place as any to have the subsequent discussion prior to putting the policy into place.</description>
		<content:encoded><![CDATA[<p>I&#8217;ll repeat what I said in my private reply:   Thanks for the detailed note, and for all of your help on JIRA.  Your help there is greatly appreciated, and you certainly have nothing to apologize for.</p>
<p>You do a great job of leading by example, and I hope others follow it.  With respect to greater Linden involvement in PJIRA, I think that will come.  It&#8217;s certainly something I&#8217;ve been a strong advocate for.  One obstacle is the relative newness of the system as well as reliability problems that just don&#8217;t rear their head as much with a private install.  There are cultural issues as well that will just take time to get people used to, especially with the help of patient advocacy like this.  These are all things that will improve over time.</p>
<p>With respect to policy clarifications, that&#8217;s on my todo list.  At the risk of sounding like I&#8217;m making a joke here, please assign a JIRA task to me to make sure it&#8217;s documented somewhere, highlighting the areas that need clarification.  A JIRA task is about as good a place as any to have the subsequent discussion prior to putting the policy into place.</p>
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		<title>By: Nicholaz Beresford</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1456</link>
		<dc:creator>Nicholaz Beresford</dc:creator>
		<pubDate>Wed, 28 Nov 2007 20:21:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1456</guid>
		<description>Hehe, yep that was the one.  Of course I was not really hijacking it, I was merely -err- clarifying  :-)</description>
		<content:encoded><![CDATA[<p>Hehe, yep that was the one.  Of course I was not really hijacking it, I was merely -err- clarifying  :-)</p>
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		<title>By: lex</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1455</link>
		<dc:creator>lex</dc:creator>
		<pubDate>Wed, 28 Nov 2007 20:15:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1455</guid>
		<description>You hijacked one of my issues?  How DARE you? ;)  This might&#039;ve been that one about Save Object Back To Object Contents, where there were two separate issues at play, I think?</description>
		<content:encoded><![CDATA[<p>You hijacked one of my issues?  How DARE you? ;)  This might&#8217;ve been that one about Save Object Back To Object Contents, where there were two separate issues at play, I think?</p>
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		<title>By: Nicholaz Beresford</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1454</link>
		<dc:creator>Nicholaz Beresford</dc:creator>
		<pubDate>Wed, 28 Nov 2007 20:12:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1454</guid>
		<description>I wouldn&#039;t worry too much about the issue itself.  You guys are doing a good job there and it would work a lot better, if SL was truly a community driven project and if the PJIRA was used for what it has been intended for.

Heck, even I once hijacked one of your issues and you could have kicked up equal fuzz over it, but you did not and life went on.  I have not spent much time there lately, but when I did, I doubt that I ever saw an edit war there and much about what you say up there about the community correcting itself is true.

Being a bit cynical, even the hurdle it poses to most users isn&#039;t a problem, because what gets through is still a good representation of the state of the software, just from a smaller sample.

What IS a problem though, is that everybody who fails to take that hurdle, walks away with a bad feeling, because at the moment the JIRA (besides the comments on the Linden blog) is the only outlet where people get at least in vicinity of being able to make themselves heard.

Almost every problem between residents at large and LL boils down to failed communication.  Ensuring successful communication is mainly the Linden&#039;s responsibility.  Faulty communication always leads to irritation and friction.

Just make sure you don&#039;t get caught in the middle or it will grind you into small bits.</description>
		<content:encoded><![CDATA[<p>I wouldn&#8217;t worry too much about the issue itself.  You guys are doing a good job there and it would work a lot better, if SL was truly a community driven project and if the PJIRA was used for what it has been intended for.</p>
<p>Heck, even I once hijacked one of your issues and you could have kicked up equal fuzz over it, but you did not and life went on.  I have not spent much time there lately, but when I did, I doubt that I ever saw an edit war there and much about what you say up there about the community correcting itself is true.</p>
<p>Being a bit cynical, even the hurdle it poses to most users isn&#8217;t a problem, because what gets through is still a good representation of the state of the software, just from a smaller sample.</p>
<p>What IS a problem though, is that everybody who fails to take that hurdle, walks away with a bad feeling, because at the moment the JIRA (besides the comments on the Linden blog) is the only outlet where people get at least in vicinity of being able to make themselves heard.</p>
<p>Almost every problem between residents at large and LL boils down to failed communication.  Ensuring successful communication is mainly the Linden&#8217;s responsibility.  Faulty communication always leads to irritation and friction.</p>
<p>Just make sure you don&#8217;t get caught in the middle or it will grind you into small bits.</p>
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		<title>By: WarKirby</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1432</link>
		<dc:creator>WarKirby</dc:creator>
		<pubDate>Mon, 26 Nov 2007 10:19:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1432</guid>
		<description>Thanksfully not many people, though. Only 4 votes on her crusade. That page is also very slow to load from the sheer wall of text s/he&#039;s filled it with.

I&#039;ve argued with her a lot spanning over countless issues. I believe I closed one of the first issues she ever filed as a duplicate. It was in error, I think. And I did leave a kind note stating that if it was a mistake, to reopen it and accept my apology.

https://jira.secondlife.com/browse/VWR-2150

She left an acidic rant on the linked issue, of course. But has yet to reopen that one.

I do find her quite tiresome. She&#039;s still demanding that she&#039;s right about the issues she quoted, none of which display any abuse in the system. I don&#039;t think she&#039;s actually said lindens shouldn&#039;t be able to close issues, yet. Though she&#039;s implied everything but.

Throughout her arguments, she seems to be attacking &quot; a school of thought&quot; and all lindens who support jira, or otherwise disagree with her. 

She&#039;s also been ranting about my issue here:  https://jira.secondlife.com/browse/MISC-57

Filed that back in march, asking for the useless, obsolete feature voting tool to be closed. She&#039;s been ranting about how jira &quot;sneaked in&quot; and that noone knows anything about it, despite numerous linden blog posts. I noticed that the FVT has been closed, today. And closed the issue. I really can&#039;t be bothered responging o her pages long rant on the subject.

I did take the liberty of pointing out one real example of abuse, on WEB-382. Which was subsequently reopened, and not closed again. She seems to have skirted around commenting on that at all.

She&#039;s also mentioning the FVT constantly as if it were perfection. Yet it did not have

Comments
links
decent search
a fair voting system
support for providing patches
priorities
projects
categories
affects version
attachments

etc, etc. It&#039;s not hard to see how jira is superior in so many ways.</description>
		<content:encoded><![CDATA[<p>Thanksfully not many people, though. Only 4 votes on her crusade. That page is also very slow to load from the sheer wall of text s/he&#8217;s filled it with.</p>
<p>I&#8217;ve argued with her a lot spanning over countless issues. I believe I closed one of the first issues she ever filed as a duplicate. It was in error, I think. And I did leave a kind note stating that if it was a mistake, to reopen it and accept my apology.</p>
<p><a href="https://jira.secondlife.com/browse/VWR-2150" rel="nofollow">https://jira.secondlife.com/browse/VWR-2150</a></p>
<p>She left an acidic rant on the linked issue, of course. But has yet to reopen that one.</p>
<p>I do find her quite tiresome. She&#8217;s still demanding that she&#8217;s right about the issues she quoted, none of which display any abuse in the system. I don&#8217;t think she&#8217;s actually said lindens shouldn&#8217;t be able to close issues, yet. Though she&#8217;s implied everything but.</p>
<p>Throughout her arguments, she seems to be attacking &#8221; a school of thought&#8221; and all lindens who support jira, or otherwise disagree with her. </p>
<p>She&#8217;s also been ranting about my issue here:  <a href="https://jira.secondlife.com/browse/MISC-57" rel="nofollow">https://jira.secondlife.com/browse/MISC-57</a></p>
<p>Filed that back in march, asking for the useless, obsolete feature voting tool to be closed. She&#8217;s been ranting about how jira &#8220;sneaked in&#8221; and that noone knows anything about it, despite numerous linden blog posts. I noticed that the FVT has been closed, today. And closed the issue. I really can&#8217;t be bothered responging o her pages long rant on the subject.</p>
<p>I did take the liberty of pointing out one real example of abuse, on WEB-382. Which was subsequently reopened, and not closed again. She seems to have skirted around commenting on that at all.</p>
<p>She&#8217;s also mentioning the FVT constantly as if it were perfection. Yet it did not have</p>
<p>Comments<br />
links<br />
decent search<br />
a fair voting system<br />
support for providing patches<br />
priorities<br />
projects<br />
categories<br />
affects version<br />
attachments</p>
<p>etc, etc. It&#8217;s not hard to see how jira is superior in so many ways.</p>
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		<title>By: lex</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1426</link>
		<dc:creator>lex</dc:creator>
		<pubDate>Sun, 25 Nov 2007 22:45:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1426</guid>
		<description>I suppose there&#039;s that... I guess sometimes I can&#039;t help myself.  *shrug*  I do think that, regardless of whether Prok&#039;s vitriol was what made me think about it, more documentation on JIRA policy and usage is sorely needed.</description>
		<content:encoded><![CDATA[<p>I suppose there&#8217;s that&#8230; I guess sometimes I can&#8217;t help myself.  *shrug*  I do think that, regardless of whether Prok&#8217;s vitriol was what made me think about it, more documentation on JIRA policy and usage is sorely needed.</p>
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		<title>By: Gigs</title>
		<link>http://www.lexneva.name/blog/2007/11/25/jira-drama/comment-page-1/#comment-1425</link>
		<dc:creator>Gigs</dc:creator>
		<pubDate>Sun, 25 Nov 2007 22:21:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.lexneva.name/blog/2007/11/25/jira-drama/#comment-1425</guid>
		<description>The only think that separates Prokofy from the dozen other people that post insane rants is that people actually care about what she says, for some reason.  By posting this you&#039;ve only validated it.</description>
		<content:encoded><![CDATA[<p>The only think that separates Prokofy from the dozen other people that post insane rants is that people actually care about what she says, for some reason.  By posting this you&#8217;ve only validated it.</p>
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